REGION – Laundry day just got easier. From MetroWest to Worcester, Mike’s Mobile Laundry picks up clothing in need of a wash and returns it professionally sanitized and neatly folded, hassle-free and right to your doorstep.
Whether at home or the office, Mike’s Mobile looks to accommodate the busy lifestyles of families and college students, the needs of populations like the elderly, as well as the laundry demands of businesses small and large.
The service is simple and saves time. Located in Natick at 2 Mill Street, the family-run business got its start in June, said owner Mike Dee.
“We want to build a business that goes toward our family,” he said. “My kids have talked about working here and they’re young. Hopefully, this is a big part of their lives growing up.”
Coming from a data analytics background, Dee said he was surprised to see just how much his prior experience would come into play at the new business, highlighting the “operational efficiencies” of pickups and drop-offs.
The mobility of the business, while not unheard of, is quite unique given its reach – delivering to almost 40 Massachusetts communities. He noted that oftentimes laundromats that offer these types of services tend to stay within the neighborhood.
Pickups and drop-offs can also be completely zero contact. Customers have the option to sign up for recurring service – weekly or biweekly – which comes with a discount. Dee said everything can be completed online.
Inside 2 Mill Street sits rows of washers and dryers – 14 each. All the washers use Ozone Sanitation, which kills 99.9 percent of all viruses and bacteria, eliminates odors, and brightens colors and whites.
“This is a real game changer for laundromats in general,” Dee said. “Customers can rest assured that their clothes are only being met with fresh water and detergent as opposed to the previous person’s clothes.”
Dee said he takes pride in his eco-friendly washers and the efficiency of his appliances. Cycling clothes at 150 G-forces, by the time they get to the dryer, it is more of a “fluffying” at medium heat, which reduces the chance of any shrinkage.
Your machine at home only gets to about 100 G-forces, says Dee.
This also saves time, with the wash cycle taking about 15 minutes and drying about 20.
Mike’s Mobile is an equal-opportunity employer currently with six part-timers, some of whom have intellectual and developmental disabilities. The business is closed to the public during operating hours, which helps to ensure the employees can complete their work in a safe space and undisturbed by customers.
“We have a very strict process here. Our employees take one order at a time. We have never had anybody lose a sock or worry about their clothes mixing in with others,” Dee said.
After hours and on the weekends, customers are invited to bring in their clothes for self service, paying by the pound using the scale at the front of the business, which is cashless.
Working with the community is another source of his pride. Dee said he is always looking to help organizations, such as youth sports, in their fundraising efforts and encourages those looking for help to reach out.
“The service itself is simple,” Dee said. “You might take two hours or so at home to do your washing, your drying, your folding. But you can send it to us and we’re saving you time throughout your week.”
