Sports
NPAW's Gary Hunsberger on Streaming Analytics, AI
[embedded content] In this interview with Streaming Media contributing editor Jan Ozer, Gary Hunsberger, general manager of U.S. operations at NPAW (Nice People At Work), outlines the company’s approach to end-to-end quality monitoring, actionable data, and monetization support. Hunsberger, who joined NPAW seven weeks before NAB 2025, shares how the company differentiates itself in a crowded analytics market, […]

In this interview with Streaming Media contributing editor Jan Ozer, Gary Hunsberger, general manager of U.S. operations at NPAW (Nice People At Work), outlines the company’s approach to end-to-end quality monitoring, actionable data, and monetization support. Hunsberger, who joined NPAW seven weeks before NAB 2025, shares how the company differentiates itself in a crowded analytics market, discusses future AI integration plans, and previews growth initiatives in the U.S. and Canada.
With a presence spanning small houses of worship to global media platforms, NPAW delivers streaming analytics from the network probe level through to the end-user session, all within a single, customizable interface. Hunsberger explains how the platform helps customers retain subscribers, optimize CDN usage, anticipate churn, and make sense of overwhelming amounts of quality-related data—all while laying the groundwork for a greater North American footprint.
Below is a lightly edited version of the conversation.
From Bitmovin to NPAW
Jan Ozer: I’m sitting in the Nice People at Work booth with Gary Hunsberger, who’s going to talk about the products and services offered by NPAW. Thanks for joining me, Gary.
Gary Hunsberger: Nice to be here, Jan.
Jan Ozer: So, give us a few seconds on what you’ve been doing. Where’d you come from?
Gary Hunsberger: About seven weeks ago, I joined NPAW—formerly from Bitmovin—and I’m now the general manager for the U.S. and Canada.
Target customers and differentiation
Jan Ozer: We’re in your booth at NAB. What’s the big message here? Who are the companies you’re trying to reach, and how do you differentiate your products and services for those targets?
Gary Hunsberger: It’s any customer delivering streams to end users who wants to ensure a good customer experience. That could be anyone from small churches to the large organizations we all deal with.
Jan Ozer: Small churches? Is that really a market you serve?
Gary Hunsberger: We have customers that serve that market.
Jan Ozer: It’s a crowded market with several solutions. What’s different about NPAW?
Gary Hunsberger: What we’re doing from a network probe and network monitoring perspective—very early in the content lifecycle all the way out to the individual user session—is monitoring the stream throughout that entire process. Bringing that into a single window, or a single pane if you will, is something we’re doing that’s very unique.
Making data actionable
Jan Ozer: Maintaining quality is pretty complicated. There’s the merger of QoS and QoE. Describe your solution; what happens if I have a problem? How do you solve it before I even know it’s there?
Gary Hunsberger: That’s really where it’s at: making sure the data is there, but also that it’s actionable. Your teams need to get to that data quickly, understand the root cause of what caused an alarm or what’s going on with a CDN, and be able to act quickly.
We allow you to tailor the events that get triggered in a very granular way to suit your organization’s needs—and make that an easy process. We support customers with training and modeling, and in dashboard setup. The dashboards are highly customizable, and it’s important to have a simplified view when you need it. If you’re a network operator who just needs a simple view, customization is key—and we do that.
Live event support and root cause resolution
Jan Ozer: If I’m a live event producer, what am I watching during the show from a quality perspective?
Gary Hunsberger: It starts with your internal network. Then it’s the health of the CDN. When something goes wrong, how do you crack that open and figure out the root cause?
Issues usually show up on the player, and it’s guilty until proven innocent. It’s imperative that you can understand if it’s a DRM license server that’s not working correctly, or if you’ve got CDN caching issues. You must be able to quickly open that up and troubleshoot it.
Customer success stories and expansion strategy
Jan Ozer: What are your big plans for NPAW in the U.S.? I assume you’re here to increase presence, revenue, and profitability.
Gary Hunsberger: It’s an underserved market for us. We’ve got some very big names—lighthouse customers—but overall, it’s pretty underserved. I’m looking forward to perhaps putting out a U.S. office in New York, being closer to our customers, supporting them better, understanding their unique needs in this market, and growing the business that way.
Filtering the noise
Jan Ozer: One of the biggest problems in this business is that there’s almost too much information. You get so much data that you don’t know what to do with it. What’s NPAW’s solution?
Gary Hunsberger: That definitely happens. You can set a large number of filters and get a lot of errors. What we’re doing is putting an AI intelligence agent across the entire workflow—that’s going to help customers more quickly understand what’s causing those errors. We call it Sentinel.
Sentinel will make recommendations and allow customers, through a process of elimination and more training, to get to the root causes more quickly.
Jan Ozer: Who does the training?
Gary Hunsberger: We take care of that. We’re very strong in professional services—handholding customers, helping them set up dashboards. This is something that’s very new to a lot of customers, so we’ll be heavily involved in assisting them.
AI now and later
Jan Ozer: Where else are you seeing AI touch your products in the next 12 to 24 months?
Gary Hunsberger: This is a lot of work. I think we’re just going to get really good at this for now—and then we’ll see where it goes.
Helping customers monetise
Jan Ozer: We’ve been hearing “monetization” over and over. How does your product help customers monetise?
Gary Hunsberger: It’s about retention. Churn is an ongoing challenge for many of our customers. That gets to the heart of making sure the end user is having a good experience with their subscription or with the stream they’re watching.
We’re enabling customers to use the data we’re gathering to ensure that quality of experience is a good one. When it’s not, we help customers understand why and allow them to be more proactive.
For example, I had a meeting here with our friends over at Cleeng. They’re involved in subscription management. They can tell you how many customers churned last month—but they can’t tell you why.
When you couple a solution like Cleeng with what we gather, we can tell customers, “Everyone who churned last month was on Android.” That gives you actionable data. Let’s go take a look at our Android implementation and find out why that might be. Then we can be more proactive.
Jan Ozer: I want to prevent churn. How do you help me do that?
Gary Hunsberger: As you’re monitoring and tracking these issues, you can anticipate future problems. If you know you’ve had an issue with a DRM license server, that allows you to get ahead of it.
Maybe you reach out to those remaining Android customers, give them a free month, or just let them know you’re working on it. That proactive outreach can help keep them from churning.
Optimising multi-CDN delivery
Jan Ozer: What about multi-CDN? It’s something we hear about a lot. How are you helping customers implement that?
Gary Hunsberger: That’s really important. It speaks to cost. We all know there’s significant cost in distributing content.
Sometimes customers choose a CDN based on performance but don’t understand that there might be a more cost-effective CDN they could be using at any given time. Being able to monitor the performance of those CDNs—and switch actively, even mid-stream—is going to be a huge benefit.
Adoption rates and competitive differentiation
Jan Ozer: Looking at publishers in particular, how many of them currently have a QoS solution in place? Is it 100%? 50%?
Gary Hunsberger: What I’m seeing is that it’s about 100% in all cases. But when they take a look at the portfolio we’ve got and the holistic view we can give them, the lights go on.
Jan Ozer: What are the table-stakes features that differentiate you from other providers?
Gary Hunsberger: It’s that holistic view. There are a lot of siloed implementations out there. It’s important to be able to share and view data across the entire workflow.
If you’ve got data in one silo and data in another, you can’t share that. Organizations need to be able to share information amongst themselves.

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The 2024-25 Frank Kush Award winner is…
In the middle of June, every Sun Devil head coach casts a single vote for the Sun Devil Coach of the Year in honor of Frank Kush. The award – presented around the anniversary of Coach Kush’s passing (June 22, 2017) – is a way for each coach to recognize a peer that impressed them […]

In the middle of June, every Sun Devil head coach casts a single vote for the Sun Devil Coach of the Year in honor of Frank Kush.
The award – presented around the anniversary of Coach Kush’s passing (June 22, 2017) – is a way for each coach to recognize a peer that impressed them the most.
There are no true guidelines for this honor; coaches can nominate someone who earned any honors, a coach who made an impression in their first year, or simply the nicest coach in the building. Once the nominations are in, one Sun Devil coach earns what one can consider the ultimate show of respect: an award from their peers in the 26-sport, 22-head coach department.
This year’s winner – and Arizona State graduate — did all of this…
–led his team to the Big 12 title (after being picked for last)
–earned Big 12 Coach of the Year
–had his team go undefeated at home for the first time since 2004
–placed his team seventh in the final Associated Press rankings
–impressed everyone associated with the program with a complete rebuild after back-to-back 3-9 seasons (only one was his)
–had every head coach vote for him, the first time that has happened in the awards history.
Congratulations Kenny Dillingham!
Where leadership meets legacy
As voted by his fellow ASU coaches, @KennyDillingham has been named the 2024-25 Frank Kush Coach of the Year! #ForksUp /// #ActivateTheValley pic.twitter.com/zVOUyAQM1V
— Sun Devil Football (@ASUFootball) June 17, 2025
ANNUAL FRANK KUSH AWARD WINNERS
2024-25: Kenny Dillingham, football
2023-24: JJ Van Niel, volleyball
2022-23: Bob Bowman, swim and dive
2021-22: Matt Thurmond, men’s golf
2020-21: Todd Clapper, water polo
2018-19: Greg Powers, hockey
2017-18: Trisha Ford, softball
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Six Fisher Athletes Earn College Sport Communicators Academic All-District Women’s At Large Honors
General | 6/17/2025 4:18:00 PM Story Links PITTSFORD, N.Y. – St. John Fisher student athletes Emma Cooper (field hockey), Audrey Grieb (field hockey), Sydney Carpenter (women’s lacrosse), Kaley Griffin (women’s lacrosse), Anna Winters (women’s rowing) and Sarah Burgess (women’s golf) have been selected to the 2025 NCAA Division III College Communicators Academic […]

General | 6/17/2025 4:18:00 PM
PITTSFORD, N.Y. – St. John Fisher student athletes Emma Cooper (field hockey), Audrey Grieb (field hockey), Sydney Carpenter (women’s lacrosse), Kaley Griffin (women’s lacrosse), Anna Winters (women’s rowing) and Sarah Burgess (women’s golf) have been selected to the 2025 NCAA Division III College Communicators Academic All-District Women’s At Large Team.
Cooper and Carpenter have advanced to the CSC Academic All-America ballot. NCAA, NAIA and College Division Women’s At-Large Academic All-America® First-, second- and third-team honorees will be announced on July 8.
The 2025 Academic All-District® Women’s At-Large teams, selected by College Sports Communicators, recognize the nation’s top student athletes for their combined performances in competition and in the classroom. The CSC Academic All-America® program separately recognizes at-large honorees in four divisions — NCAA Division I, NCAA Division II, NCAA Division III and NAIA.
Cooper sustained a 4.0 grade-point average as a biochemistry student at Fisher. She started in all 20 games and recorded 20 points during the 2024 season en route to second-team All-Region honors from the National Field Hockey Coaches Association (NFHCA). Cooper is a four-time NFHCA DIII Scholar of Distinction.
Grieb maintained a 3.93 grade point average as a nursing student at Fisher. A four-time NFHCA Division III Scholar of Distinction, Grieb played and started in all 20 games this past season, tallying 20 points on six goals and eight assists. She garnered All-Empire 8 Conference first-team honors.
Carpenter, who studied education and finished her time at Fisher with a 3.90 GPA, earned first-team All-America honors from the Intercollegiate Women’s Lacrosse Coaches Association for the second time in three years this past season. She finished her career with 300 points, the second-most in Empire 8 history, and holds the conference record for draw controls with 504.
An accounting and finance student, Griffin has maintained a 3.98 GPA through her junior year. This past season, she set career highs in goals (44), assists (14), total points (58) and draw controls. She was named MVP of the Empire 8 Conference Championship Tournament, during which she had seven points on six goals and one assist to go along with nine draw controls over two games.
Winters, a rising junior, has maintained a 3.76 grade-point average while studying accounting and Spanish for two years at Fisher. She was named to the 2025 Liberty League Women’s Rowing All-Academic Team in May.
Burgess, a biology major, has sustained a 4.0 GPA through two years at St. John Fisher. She earned All-Empire 8 first-team honors for the 2024-25 season.
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Ohio State women’s volleyball team to benefit from revenue sharing boost
COLUMBUS, Ohio (WSYX) — Ohio State University’s women’s volleyball team is set to receive a financial boost as part of a new revenue-sharing initiative. Starting July 1st, colleges can pay student-athletes directly with a cap of $20.5 million. Schools also have the option to allocate a chunk of the money for scholarships. Ohio State Athletic […]

COLUMBUS, Ohio (WSYX) — Ohio State University’s women’s volleyball team is set to receive a financial boost as part of a new revenue-sharing initiative.
Starting July 1st, colleges can pay student-athletes directly with a cap of $20.5 million. Schools also have the option to allocate a chunk of the money for scholarships.
Ohio State Athletic Director Ross Bjork announced last week that OSU will share $18 million with athletes from four sports: football, men’s and women’s basketball, and women’s volleyball. Ohio State is also adding 91 scholarships across all sports, worth up to $2.5 million of the $20.5 million cap.
Head Coach Jenn Flynn Oldenburg says the investment underscores the university leadership’s support for both the program and Big Ten women’s volleyball.
“Be one of four, I think, sets the tone for the conference and for our program because volleyball is big in the Big Ten,” Oldenburg said. “In order to compete, you have to compete with the big dogs. And by saying that we’re one of the four at Ohio State to get revenue share, we’re going to compete with the big dogs in volleyball.”
Oldenburg will now be responsible for allocating the funds among her players, with plans to distribute the money based on roster production and incentive-based awards.
“I think it’s going to be year by year based on the roster production awards, those kinds of things. It’s more incentive-based. We have a plan in place. It’s not locked in stone. And I think that we can be creative with it. I think that’s the exciting part about this year. Yeah, I’m excited to be able to use it as we need it,” she said.
As a former decorated Ohio State volleyball player herself, Oldenburg remarked on the remarkable growth and support for the athletes. She said the team is eager to return to the court and pursue championships.
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Sports
Harvard Track and Field Goes the Distance at NCAA Outdoor Championships | Sports
Harvard’s track and field team capped off an impressive week at the NCAA Outdoor Championships this weekend, earning All-America First Team selections on both the men’s and women’s side. Hungarian sophomore Ferenc Kovacs took home the bronze in the men’s 1,500-meter final with a time of 3:47.42 — becoming Harvard’s highest finisher in the event. […]

Harvard’s track and field team capped off an impressive week at the NCAA Outdoor Championships this weekend, earning All-America First Team selections on both the men’s and women’s side.
Hungarian sophomore Ferenc Kovacs took home the bronze in the men’s 1,500-meter final with a time of 3:47.42 — becoming Harvard’s highest finisher in the event. Then, just two days later, he ran a 3:34.79 in the event at the Portland Track Festival to set a new Ivy League record and put him in a tie for the 14th fastest 1500-meter time in NCAA history. The two races added to Kovacs’ already impressive resume, after he broke the 1,500-meter school record during his freshman campaign.
Alongside Kovacs, seniors Chloe Fair and Izzy Goudros also received first team honors — an award given to the top eight finishers. Fair, who finished sixth in the women’s 400-meter hurdles, becomes just the fourth Harvard women’s hurdler to receive the honor. Goudros finished seventh in the heptathlon after a stellar long jump of 6.39 meters moved her up in the standings from 14th place and earned her a new school record.
The Crimson had an historic performance at the 2024 Outdoor Championships, sending a record 18 athletes and picking up a first-place finish from Maia Ramsden ’24. Still, even though the team did not match last season’s stand-out results, this season marked the third consecutive year the program sent more than 10 athletes to compete, with 15 making the trip.
Fair said that the energy of the meet was palpable — particularly due to its location at the University of Oregon’s Hayward Field in Eugene, Oregon.
“Everyone there is actually genuinely fans of track and field,” Fair said. “You look up and the stadium’s almost full, and it’s just absolutely insane.”
Fair, who graduated in May and is now headed to the University of Georgia to continue her track career, said it was “tough” knowing that the meet was her last time competing for the Crimson.
“Being a part of Harvard track and field is the thing I am most proud of from my time at Harvard,” Fair said.
Senior Ben Rosa was one of Harvard’s six athletes to earn an All-America Second Team nod, as the Ivy League 5,000 meter and 10,000 meter champion finished tenth in the 10,000 meters at the NCAA championships. Rosa is Harvard’s first All-American in the event since Crimson star Graham Blanks, who surrendered his remaining NCAA eligibility in December to compete professionally.
Because the race started off slowly, Rosa said he knew “there was going to be a big burn up somewhere in the second half.” But even as the bell lap arrived, the group was still clustered together, and he liked his odds.
“About 600 meters to go, we were still so bunched up. I was saying, ‘shoot, I could win this thing,’” Rosa said. “At that point, I was racing to win.”
With 200 meters to go, the race finally spaced out as Ishmael Kipkurui of New Mexico made a decisive move, gapping the rest of the field. Still, Rosa — who was also participating in the final race of his collegiate career — said he was content with his 10th place finish.
“10th is a little bit far removed from that, but I would not have had it any other way,” he said.
Sophomore Tito Alofe, who was participating in the long jump at the championships for the second straight year, had been battling a nagging knee injury coming into the meet. Just three weeks after winning the Ivy League championships with a personal best jump of 2.25 meters, he aggravated his knee while qualifying for the outdoor championships at regionals.
“When I competed on Friday, I just was not very close to 100%. I actually did better than I expected, to be 100% honest,” Alofe said.
But he will head into the offseason encouraged by his season and motivated for the future.
“While I did not end up getting first team all-American, which was my ultimate goal, I’d say I’ve put myself in a pretty good position to do pretty big things next year,” he said.
On the women’s side, senior Victoria Bossong capped off her decorated Crimson career with a ninth place finish in the 800 meters, earning All-America Second Team recognition.
With the NCAA championships behind them, Harvard’s track and field athletes will now have some time to rest before many return to Oregon for the USA Track and Field Outdoor Championships at the end of July.
—Staff writer Akshaya Ravi can be reached at akshaya.ravi@thecrimson.com. Follow her on X @akshayaravi22.
—Staff writer Cam N. Srivastava can be reached at cam.srivastava@thecrimson.com. Follow him on X @camsrivastava.
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On June 16 2025 WSU Athletics informed the men’s and women’s track and field teams that their scope of competitions will be narrowed. Sprinting and hurdle events will be reduced in the future along with field events such as throwing and jumping being cut altogether. “The program will be shifting to a distance-focused approach,” […]

On June 16 2025 WSU Athletics informed the men’s and women’s track and field teams that their scope of competitions will be narrowed. Sprinting and hurdle events will be reduced in the future along with field events such as throwing and jumping being cut altogether.
“The program will be shifting to a distance-focused approach,” WSU Athletics explained in a statement issued on Monday. “This change gives the WSU Track & Field program the best opportunity to remain competitive at the conference and national levels in distance events in cross country, indoor track and field, and outdoor track and field.”
Student-athletes affected by the cuts will still receive their scholarships if they decide to stay at WSU. Should they decide to pursue their career at a different university, transition support and services will be provided.

The new focus on distance events means that athletes like Mason Lawyer will be limited in their opportunities. In the late stages of May when qualifying for the NCAA Division-I Outdoor Track and Field Championship, Lawyer set a school record for the 200m sprint, running it in 20.34 seconds. On the same day, Lawyer along with Bryson Stubblefield, Parker Duskin and Keenan Kuntz set the school record for the 4x100m Relay running it in 39.09 seconds.
These performances punched their ticket to the NCAA Championship hosted by the University of Oregon on June 11-14. Lawyer finished 15th for the 100m, 17th for the 200m and 20th for the 4x100m Relay alongside Stubblefield, Duskin and Kuntz.

This constriction towards distance events also comes off the heels of Evans Kurui receiving All-American recognition. The WSU sophomore competed in his first ever outdoor championship running the 10,000m distance event. He placed fifth with a time of 29:10.91, making him the highest ranking Coug in the championships.
WSU Athletes whose events are cut entirely include:
Women
- Alexandra Gustavel – Freshman – Jumps
- Nana Gyedu – Senior – Throws
- LindiDon Kessinger – Freshman – Throws
- Laura Lindquist – Junior – Throws
- Luceris Suarez Pacheco – Junior – Throws
- Bri Sackman – Freshman – Throws
- Nevaeh Wilson – Sophomore – Throws
- Baylee Wroble – Freshman – Throws
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- Chloe Metz – Freshman – Pole Vault
- Tatum Moku – Sophomore – Pole Vault
- Madisyn Negro – Sophomore – Pole Vault
- Sarah Kovich – Senior – Heptathlon
Men
- Eli Lawrence – Junior – Jumps
- A.J. McGloflin – Junior – Jumps
- Antoni Smith – Sophomore – Jumps
- Mason Andulajevic – Sophomore – Throws
- Caden Hottman – Junior – Throws
- Maxwell Moore – Graduate Student – Throws
- Henry Sheldrup – Sophomore – Throws
- Blake Sturgis – Junior – Throws
- Kai Twaddle-Dunham – Freshman – Throws
- Tristian Webb – Sophomore – Throws
- Cody White – Sophomore – Throws
- Gavin Dimick – Sophomore – Pole Vault
- Seth Nelson – Sophomore – Pole Vault
Athletes who will have their events limited moving forward include:
Women
- Micaela De Mello – Redshirt Senior – Hurdles
- Zakiya Hill – Freshman – Sprints
- Ashley Hollenbeck Willems – Senior – Sprints
- Brooke Lyons – Sophomore – Sprints
- Lahela Ray – Freshman – Sprints
- Zoe Ray – Freshman – Sprints
Men
- Eysias Banks – Senior – Hurdles
- Grant Buckmiller – Sophomore – Sprints
- Milan Cieslak – Freshman – Sprints
- Royal Haley – Freshman – Sprints
- Keenan Kuntz – Redshirt Freshman – Sprints
- Mason Lawyer – Junior – Sprints
- John Parades – Junior – Sprints/Hurdles
- Parker Duskin – Junior – Sprints/Hurdles
No other cuts to athletics have been announced so far. However, as the 2025-2026 school year approaches there may be more realignments as funding is finalized.
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