By Ethan Holtzinger | Cronkite News

PHOENIX — The year 2020 was unlike any other.

On March 11, the World Health Organization declared COVID-19 a global pandemic, and suddenly nothing was the same.

Masks became mandatory, social distancing was enforced and stepping outside felt like a last resort. While most aspects of daily life suffered, a select few thrived.

Of these rare quarantine successes, one of the most prominent was esports. As the worlds of business, education and even traditional sports struggled to stay afloat, the esports industry found itself in the midst of its own perfect storm. The lockdown forced people to turn toward technology and the internet more than ever, which put esports in a prime position for growth.

Consumer spending on video games, gaming hardware, software and accessories reached a record high of $10 billion in March, according to SuperData, a Nielsen company that has analyzed the gaming industry since 2009.

“Digital spending has been gradually going up year-over-year, but this is the biggest month we’ve ever seen,” SuperData principal analyst Carter Rogers told TheWrap in April 2020.

Estimates from Newzoo, a gaming industry analytics firm, put the esports industry at just over $950 million in global revenue by the end of 2020. Newzoo approximated that about 61% of earned revenue came from sponsorships, 17% from media rights, 11% from publisher fees, 6% from ticket and merchandise sales, and the remaining 5% from digital content and streaming.

However, spin the wheel forward five years and a lot has changed.

The world has gradually returned to normal, technology has evolved, and several new esports titles have emerged. The only thing that hasn’t changed is the main question.

Participation growth

The global esports market is projected to be valued at $3.4 billion by the end of 2025, which is approximately a 21% increase from the previous year and a whopping 258% increase from 2020, according to Statista, a German online platform that specializes in data gathering and visualization. Statista projects revenue from the esports betting market alone to hit the $2.8 billion dollar mark at the end of the year, nearly three times the $1 billion amount totaled five years ago.

Obviously, this type of growth is largely thanks to a significant increase in audience size. Statista estimates 2025 will see an increase to 318 million esports enthusiasts (regular viewers) compared to 215 million in 2020.

Jason Lake, the founder and CEO of Complexity Gaming – the sister esports team of the Dallas Cowboys – predicted this explosion years ago when the pandemic was still in its early stages.

“We’re going to continue to see this growth in player base and viewership that (has) been growing exponentially over the past decade,” Lake told TheWrap in April 2020. “Ironically, this crazy quarantine we’ve been stuck in has exposed games to entire demographics that might not have picked them up — they run out of Netflix or Hulu shows and want to know what else they can do.”

Beyond the numbers

The numbers are nice to look at, but they’re not the only aspect of the industry that has evolved over the past few years. Newer titles like Valorant, which ranks in the top five most viewed esports games this year along with League of Legends and Counter-Strike, have skyrocketed in the esports world in recent years.

Mobile gaming has also seen a huge surge in popularity as of late, as Mobile Legends: Bang Bang sits at the top of that same list. The mobile esports scene is much more accessible and affordable than the alternatives, which means competitive players are no longer confined to traditional gaming platforms.

This year also has a strong chance of being the right time for college esports programs to take the next step forward. The industry is noticing increased investment at the collegiate level, and some of the bigger esports brands are even offering college scholarships to top players.

Connor Rawls, a research specialist from ASU’s School of Arts Media and Engineering who runs the Esports Lounge at Arizona State, has high hopes for ASU’s esports program in 2025.

“During COVID, we saw the in-person side of things really go down,” Rawls said. “Now we’re getting good participation again, and in the years since, it feels like there’s really been more attention and more of an audience around the program. Esports at ASU is looking good this year, and so is the whole industry.”

The increased support that the industry has received at the college level doesn’t surprise senior Phaelen Bride, the event coordinator at ASU’s Esports Lounge. She thinks investing in esports would be a smart move for any university.

“It’s only going to get more popular, and it brings in a lot of money,” Bride said. “Investing would be beneficial to any college that’s interested, and this would definitely be the best time to do it.”

Pandemic predicaments

The pandemic benefited esports in numerous ways, but there were still plenty of obstacles the industry had to endure. The transition to quarantine in the competitive gaming world wasn’t as easy as it would seem. There were still several issues that needed to be solved, especially for high school programs with an unforgiving budget.

“We learned that from-home play is not really reliable,” said Kenya Corrigan, coach of Gilbert High School’s esports program which started in 2019. “We were creating systems out of nothing. Our schools weren’t ready, our networks weren’t ready and we had to educate a lot of our community that not all computers can run esports games.”

Corrigan was aware of the industry’s potential for growth during the pandemic. For her, it was just a matter of getting through the early roadblocks. Five years later, high school esports programs are stronger than ever, but they are facing new problems that emerged during the switch back to in-person schooling.

“It did feel a little bit more like a club once we came back, compared to the other programs that started up again, and I think that some schools still kind of struggle with that,” Corrigan said. “It’s about treating your program like a sport, but a lot of students and parents are used to video games being more of a casual thing, which makes it a lot more difficult.”

In-person esports tournaments might have taken the biggest hit in 2020 as far as the industry is concerned. Live events were called off, lockdowns forced fans to tune in from home and although in-person tournaments have been brought back, they still haven’t fully recovered.

Players had to continue playing at high levels while adapting to different online formats and having their usual training routines altered. Sponsorship deals were more unstable than ever amid economic uncertainty. The only aspect that improved was online viewership, surging from the occasional entertainment drought during quarantine.

Bride is just grateful the esports in-person tournament scene came back at all.

“Oh, it’s so nice to be able to watch in person again,” Bride said. “The pandemic was a rough time because you could really only tune in online, but now it’s back and I’m so happy. Now players can hear the fans cheering in the background again, and that just makes the tournaments so much better and more fun for everyone involved.”

Technology five years later

By this point, it’s clear that the entire landscape of the esports industry has changed within the past five years, and technology has been no exception.

Gamers are now offered high-powered hardware and peripherals that allow for faster response times than ever before and seamless game play. Available software and game development continue to improve each year, and now 5G technology boasts a more reliable connection along with lower latency.

Blockchain technology is also rising in relevance, introducing alternative models for competitive gaming that focus more on economic participation and player ownership. When incorporated into the world of gaming, Web3 technology has shifted more attention toward play-to-earn tournament structures that include cryptocurrency rewards, as well as NFT-based character ownership and trading systems.

Virtual reality also seems to have its own future in esports. VR headsets and sensors allow the player to move, engage and think tactically in the third dimension. This introduces a new type of immersion that was previously thought unattainable.

Special Olympics Arizona has its own esports program currently testing a virtual cycling prototype that translates real world movement into a virtual character that can compete in races with others around the world. Jameson Gorman, Special Olympics Arizona’s unified esports consultant, believes that VR is the future of the industry.

“I think that VR in the world of esports will become the norm as technology advances and at-home VR becomes more affordable to the average consumer,” Gorman said. “I have already dabbled with VR, and it was breathtaking having that form of technology.

“In my ideal world, VR would look a lot like it does in the movie ‘Ready Player One.’ People can use their VR headsets for any type of game, with the inclusion of a passthrough mode that allows for seamless viewing between the game and what’s in front of you.”

Leaving quarantine behind

As the world moves on from the COVID-19 pandemic, the esports scene does the same. Five years ago, the industry was just beginning its rise to mainstream success. Now, it’s right in the thick of it, and competitive gaming has immersed itself in high school and college campuses around the world as it continues to grow.

The industry has seen a dramatic uptick in overall participation since quarantine, and it has secured a much more prominent role in betting markets as well. Advancements in technology and a constantly evolving audience base ensure that esports will only improve from here. The industry’s future is getting brighter each day.

“I think esports will continue to advance into mainstream media as more and more people recognize the skill, creativity, dedication and teamwork it requires,” Gorman said. “I think the possibilities are really endless with where esports can go and what the next big idea will be.”

Photos by Ralph Freso

On Monday, Chris Perez became the first high school graduate in his family but warned his excited parents, eager to celebrate, that he might have to skip out if the ceremony ran long.

His future already was beginning by midday at Grand Canyon University, the first day of an 11-week Manufacturing Specialist Intensive pathway, and he didn’t want to be late.

Pass the four classes and Perez could begin work as a technician at Taiwan Semiconductor Manufacturing Co. (TSMC), making chips that make the world spin.

Perez made it through his entire graduation, then rushed to his first day in the summer cohort that launched GCU Center for Workforce Development’s partnership with one of the largest semiconductor plants in the U.S., a behemoth compound rising in the last four years along Interstate 303 that has changed the face of the north Valley.

He joined 21 others in this first cohort, and TSMC is hoping GCU can help prep as many as 200 workers in the pathway each year.

Most are young men who just finished high school, like Perez, who sat outside the classroom Tuesday morning awaiting his second day of afternoon classes.

“My dad does concrete, and I worked with him every now and then, and even this morning he was like, ‘hey, let’s go,’ and I’m like, ‘yeah, I have to do homework.’ And my grandpa, he drives trucks. So that’s what I was raised from.

“They’re all like, ‘This is a really good opportunity.’”

Not bad for a student who dropped out of high school as a freshman and returned as a junior. “I worked hard to get here,” he said. “I’m just happy to be here.”

TSMC gathered and vetted the first cohort’s students but has turned over recruitment and preparation to GCU, said Shelly Seitz, director of GCU Center for Workforce Development, which is also holding a summer cohort in its newly-named Undergraduate Certificate for Electricians.

Seitz said the all-male first cohort is flavored with those who have skills such as “coders and gamers,” and that’s a good thing.

“In America, technician often means you’re working with your hands and making widgets. In Taiwan, a technician role is a computer role. … You’ll go to (the factory) to work with the people in bunny suits if there’s something held up, but predominately everything they do is on two screens at a workstation.

“So they’re playing – the word I heard somebody use – Tetris.”

It’s all part of GCU’s growing plan to fill workforce needs in trades that also includes pathways for electricians and for Computer Numerical Control (CNC) machinists, featuring a working plant on campus (Lux Precision Manufacturing), and the newly-launched pathways in construction.

All told, GCU could see hundreds of students in pathways in the fall, many who find it a welcome alternative to four years of college or service industry work.

“It’s about filling the needs of industry and helping students find their purpose, whether it’s a one-year program in construction, undergraduate in cybersecurity or graduate degrees,” Seitz said. “It’s meeting people where they are, giving people a chance at a career that makes sense to them.

“And they have job security. They have a career. It’s not just a job.”

Dewey Thomas, program developer for the manufacturing intensive, said the cohort will give the participants a great inside look at the industry, including 2 ½ days of visits to the TSMC plant, along with English, math and two courses specific to the trade.

He stressed to the 21 participants on Tuesday, whom he labeled “the go-getter class,” that it is important to be on time and focused and to prize teamwork and communication. They are also expected to carry a B average, a higher standard than some programs, but in the end will have 16 credit hours of college and credentials with the Institute of Electrical and Electronics Engineers.

The participants watched as a gleaming, futuristic video about TSMC pronounced to sweeping music that “the world is a better place because of semiconductors; semiconductors can be better because of us.”

“The MSI pathway will create a great talent pipeline for the manufacturing specialist team to expand,” said Jacque Fan, manufacturing department manager of TSMC Arizona. “We plan to hire 100-200 people from the pathway each year to support our $165 billion investment commitment in TSMC Arizona, and look forward to seeing local talent join us and grow with us together.”

Participant Jason Hsu said his parents were born in Taiwan, and when his mom saw a flyer about TSMC’s need for technicians, encouraged him to apply to GCU’s pathway.

“They probably want me to get an education first, but I think this is like my introduction,” he said. “Most young people are tech oriented but I’m not. I’m more like physics. So this program will be real-world experience, more of an entryway I suppose.”

He hopes to begin work on a four-year degree later, a fitting example of the flexibility of options GCU is touting through its workforce center.

Phoenix Union High School asked for options for recent graduates, and so the workforce center launched a summer cohort in its electrician’s pathway, and roughly 20 are enrolled. In the fall, it will transition to two semesters and provide an option to become a degree-seeking program.

Other additions in the fall include more openings in its CNC pathway because of the expansion of Lux, which will have twice as many CNC machines, and the launch of McCarthy Building Company-sponsored Construction General Pathway. The two-semester pathway will help fill a labor force need in five areas – electrical, concrete, HVAC, mechanical and plumbing.

It means more opportunities for people like Perez, still with beads of sweat on his forehead after the walk to class.

“I’m happy I’m here right now, because it’s really hot outside,” he said. “I just never felt financially lucky. Then I get this opportunity. I’m like, yeah, I’ll take it.

“I’m betting all my chips on this.”

Grand Canyon University senior writer Mike Kilen can be reached at [email protected]

***

Related content:

GCU News: More motivation, more money excite workforce center’s new crop of awardees

GCU News: Center for Workforce Development is growing, changing more lives

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Abu Dhabi University has launched the region’s first Bachelor of Arts in Game Design program.

The new course of study follows a landmark agreement with the Department of Culture and Tourism – Abu Dhabi, Rubika, and Abu Dhabi Gaming. 

The program offers a wide range of courses, including topics such as emotional intelligence, video game history, and genre-specific studies such as first-person shooters and mobile titles.

Nurturing the next generation 

Abu Dhabi University said the program will launch in August at the start of the academic year.

“Starting August 2025, the programme combines academic excellence, international best practices, and deep industry integration – including structured internships, mentorships and up to 140 funded scholarships over six years,” said the Department of Culture and Tourism – Abu Dhabi in a post. 

“With our partners, we are nurturing a new generation of game designers and advancing Abu Dhabi’s vision as a regional hub for creativity, innovation and digital talent.”

Abu Dhabi has been actively building its gaming and esports ecosystem since the launch of Abu Dhabi Gaming in 2021. 

The initiative was then integrated into the Department of Culture and Tourism in 2023 to help position the Emirates as a global games hub.

Introduction: The Evolution of Digital Gaming Platforms

The digital gaming landscape has witnessed remarkable transformations in recent years, with platforms evolving from simple online casinos to comprehensive entertainment ecosystems. At the forefront of this evolution stands Soft2Bet, a pioneering iGaming company that has successfully demonstrated how strategic transformation can redefine market positioning. Through their flagship project ToonieBet, Soft2Bet has created a blueprint for turning traditional casino platforms into next-generation mobile experiences, setting new standards for player engagement and market adaptation. The complete Soft2Bet case study reveals the strategic decisions and implementation processes that drove this successful transformation.

Understanding the Soft2Bet Business Model

Core Platform Capabilities

Soft2Bet operates as a leading iGaming company with a primary focus on providing turnkey solutions such as online casino and sportsbook software. The company’s comprehensive approach encompasses multiple service areas that create a complete gaming ecosystem for operators and players alike.

Key Service Areas:

1. Turnkey Casino Solutions – Complete white-label gaming platforms
2. Sportsbook Integration – Advanced betting systems with live data feeds
3. Mobile-First Development – Native applications for iOS and Android
4. Localization Services – Market-specific customization and compliance
5. Gamification Systems – Advanced engagement tools through MEGA platform

Technical Infrastructure Highlights

The platform demonstrates impressive technical capabilities with extensive coverage across multiple gaming verticals. The infrastructure supports 600,000 prematch events per year, providing players with comprehensive betting opportunities across various sports and leagues. Additionally, the platform covers 500,000 live events annually through in-house operations, ensuring real-time betting accuracy and engagement.

The virtual sports segment contributes 200,000 events yearly, while the esports division covers 30 top worldwide championships, reflecting the platform’s commitment to emerging gaming trends and younger demographics.

The ToonieBet Transformation: A Comprehensive Case Study

Phase 1: Strategic Market Analysis

The ToonieBet project began with a focused approach to the Canadian market, specifically targeting Ontario’s regulated gaming environment. The evolution started with three strategic pillars that would define the platform’s success trajectory.

Strategic Decision Factors:

• Market Opportunity: Ontario’s newly regulated gaming market presented untapped potential
• Regulatory Compliance: Meeting strict Canadian gaming standards from the outset
• Local Payment Integration: Supporting preferred Canadian payment methods like Interac
• Cultural Localization: Understanding Canadian player preferences and gaming culture

The evolution of ToonieBet followed precise decisions: betting on the Ontario market as one of the most promising and demanding, prioritizing the product with rich game selection, instant payouts, and native payouts like Interac, and going beyond the casino through integration of sports betting, real-time analytics, and exclusive broadcasts.

Phase 2: Mobile-First Development Strategy

The transformation emphasized that modern players expect seamless mobile experiences without device switching. The time of switching between devices is a thing of the past, requiring everything to work here and now, right from your phone. This insight drove the development of a comprehensive mobile strategy.

Mobile Optimization Features:

1. Native Applications: Apps available on App Store and Google Play
2. User Experience: Intuitive interface with fast navigation capabilities
3. Performance: Fast loading times and instant betting functionalities
4. Design Localization: Canadian-themed elements and cultural references

The ToonieBet team invested in creating a complete mobile experience with apps on the App Store and Google Play featuring user-friendly interfaces, fast loading, instant betting, and native controls with Canadian style in every button and icon.

Phase 3: Sportsbook Integration and Comprehensive Gaming

The platform’s evolution from casino to comprehensive gaming destination required sophisticated sportsbook integration. The development team focused on creating seamless transitions between casino gaming and sports betting, ensuring players could access both experiences within a single platform.

The sportsbook launch incorporated live data feeds connecting users to accurate live betting odds for local and international sports events. This technical integration allows customers to engage with more than 85,000 live sports events and over 70,000 pre-match lines monthly, creating extensive betting opportunities.

Advanced Gamification: The MEGA System

Motivational Engineering Gaming Application (MEGA)

Thanks to MEGA (Motivational Engineering Gaming Application), Soft2Bet’s platform transforms gaming sessions into exciting journeys where players complete challenges, gather unique item collections, participate in tournaments, and receive rewards that take into account their individual goals.

The MEGA system represents a sophisticated approach to player engagement that goes beyond traditional gaming mechanics. All of this is organized into a vivid, emotionally rich narrative, the very story that you want to live through again.

MEGA System Components:

• Challenge Systems: Progressive achievement tracking with personalized goals
• Collection Mechanics: Unique item gathering features that encourage exploration
• Tournament Integration: Competitive gaming elements with community aspects
• Personalized Rewards: Individual goal-based incentives and recognition
• Narrative Elements: Engaging storytelling components that create emotional connection

Responsible Gaming Integration

Player protection remains a cornerstone of the Soft2Bet approach. Responsible gaming tools are built in natively: you can set limits, monitor statistics, and receive preventive prompts if activity becomes excessive. This integration ensures that entertainment value never compromises player wellbeing.

These are technical solutions as part of the philosophy that the player should feel in control and confident, creating a unique atmosphere of trust. The responsible gaming features work seamlessly across all platform touchpoints, maintaining consistency in player protection regardless of access method.

Market Performance and Results

Launch Success Metrics

The ToonieBet launch demonstrated significant market penetration within the competitive Ontario gaming landscape. The platform achieved substantial user acquisition through strategic marketing and superior user experience design.

Performance Indicators:

1. User Acquisition: Rapid growth in app downloads and user registrations
2. Market Position: Established competitive presence in Ontario’s regulated market
3. Feature Adoption: High engagement rates with gamification elements
4. Player Retention: Improved retention through personalized experience design
5. Revenue Growth: Successful monetization across casino and sportsbook verticals

Partnership Development and Community Engagement

The platform’s success extends beyond individual player engagement to include strategic partnerships that enhance brand visibility and community connection. These collaborations include in-arena branding, digital activations, and promotional campaigns designed to increase fan engagement across Ontario.

The partnership strategy focuses on authentic community connections rather than superficial sponsorship arrangements. This approach creates genuine value for both partners and players while establishing ToonieBet as a trusted brand within the Ontario gaming community.

Technical Implementation Framework

Development Methodology

The transformation from casino to comprehensive gaming platform required a structured development approach that balanced innovation with stability. The implementation followed a careful methodology designed to minimize disruption while maximizing feature enhancement.

Implementation Phases:

1. Platform Assessment – Comprehensive analysis of existing casino infrastructure
2. Market Research – In-depth understanding of local player preferences and behaviors
3. Technical Integration – Seamless addition of sportsbook capabilities to existing systems
4. Mobile Optimization – Ensuring superior mobile experience across all features
5. Testing and Launch – Extensive quality assurance and soft launch procedures
6. Post-Launch Optimization – Continuous improvement based on real user feedback

Integration Challenges and Solutions

The technical transformation presented several complex challenges that required innovative solutions and careful planning to overcome successfully.

Key Technical Challenges:

• Data Feed Integration: Ensuring real-time sports data accuracy across multiple sources
• Payment Processing: Implementing Canadian-specific payment methods and compliance
• Regulatory Compliance: Meeting Ontario Gaming Commission requirements precisely
• Performance Optimization: Maintaining platform speed across expanded feature sets
• Cross-Platform Compatibility: Ensuring consistent experience across devices and browsers

Each challenge required dedicated technical solutions and ongoing monitoring to ensure optimal performance. The development team implemented redundant systems for critical functions and established comprehensive monitoring protocols to maintain service quality.

Market Localization Strategies

Understanding Canadian Gaming Culture

Successful market penetration required deep cultural understanding beyond surface-level localization. Canadian style appears in every button and icon, from symbols to favorite animals, because good design isn’t a nice thing to have anymore – it’s a way of saying ‘You’re home’.

This philosophy drove comprehensive localization efforts that touched every aspect of the user experience. The platform incorporates Canadian cultural references, sports preferences, and communication styles to create authentic connections with local players.

Localization Elements:

• Visual Design: Canadian-themed graphics, colors, and seasonal elements
• Cultural References: Integration of local sports teams, events, and traditions
• Payment Methods: Interac and other preferred Canadian financial services
• Customer Support: Local time zone coverage with Canadian-trained staff
• Marketing Approach: Canadian-specific promotional strategies and messaging

Competitive Differentiation

The platform distinguished itself through unique value propositions that addressed specific gaps in the Ontario gaming market. This differentiation strategy focused on areas where competitors had underperformed or overlooked player needs.

Unique Value Propositions:

1. Complete Mobile Experience: Native applications with full casino and sportsbook functionality
2. Integrated Gamification: MEGA system creating engaging narratives and progression
3. Local Community Focus: Ontario-specific content, partnerships, and promotions
4. Responsible Gaming: Built-in player protection tools from platform foundation
5. Premium User Experience: Fast payouts, instant betting, and responsive support

Financial and Business Impact

Revenue Generation Model

The transformation created a diversified revenue model that reduced dependence on single gaming verticals while increasing overall player lifetime value. This approach provides stability during market fluctuations and seasonal variations.

Revenue Sources:

• Casino Gaming: Traditional slot machines, table games, and live dealer revenues
• Sports Betting: Pre-match and live betting commissions across multiple sports
• Tournament Fees: Competitive gaming event participation and entry fees
• Partnership Revenue: Brand collaboration income and sponsorship agreements
• Premium Features: Enhanced user experience offerings and subscription services

Cost-Benefit Analysis

The transformation required significant investment across multiple areas, but the strategic approach ensured positive return on investment through careful resource allocation and phased implementation.

Investment Areas:

1. Technology Development: Mobile application creation, optimization, and ongoing maintenance
2. Regulatory Compliance: Legal requirements, licensing fees, and compliance monitoring
3. Marketing and Promotion: Brand awareness campaigns and user acquisition initiatives
4. Partnership Development: Strategic alliance building and collaboration agreements
5. Ongoing Operations: Customer support expansion and platform maintenance

Future Development Roadmap

Expansion Opportunities

Soft2Bet isn’t treating ToonieBet’s achievements so far as the finish line but as an important and ambitious milestone in a broader transformation. This forward-thinking approach positions the platform for continued growth and innovation.

Future development opportunities span multiple areas including geographic expansion, feature enhancement, and technology integration. The roadmap prioritizes sustainable growth while maintaining the quality standards that drove initial success.

Potential Growth Areas:

• Geographic Expansion: Extension to other Canadian provinces and international markets
• Feature Enhancement: Additional gaming options, betting markets, and entertainment features
• Technology Integration: Artificial intelligence, machine learning, and predictive analytics
• Partnership Expansion: Additional sports teams, entertainment venues, and brand collaborations
• Product Innovation: Next-generation gaming experiences and emerging technology adoption

Industry Trend Adaptation

The platform continues evolving with industry trends and emerging technologies that shape player expectations and market dynamics. This proactive approach ensures continued relevance and competitive advantage.

Emerging Technologies:

1. Artificial Intelligence: Personalized gaming recommendations and predictive player support
2. Blockchain Integration: Enhanced security, transparency, and alternative payment methods
3. Virtual Reality: Immersive gaming experiences and virtual venue attendance
4. Social Gaming: Community-driven features, social betting, and shared experiences
5. Cryptocurrency Payment: Digital currency integration and blockchain-based transactions

Lessons Learned and Best Practices

Critical Success Factors

The ToonieBet transformation highlighted several key principles that contributed to its success and provide valuable insights for similar projects in the gaming industry.

Essential Success Elements:

1. Market-First Approach: Deep understanding of local player needs, preferences, and behaviors
2. Mobile Optimization: Prioritizing mobile experience over traditional desktop approaches
3. Cultural Integration: Comprehensive localization that goes beyond language translation
4. Player Safety: Implementing responsible gaming measures from the platform foundation
5. Continuous Innovation: Regular feature updates and improvements based on user feedback

Common Pitfalls to Avoid

The transformation process revealed potential challenges that other operators should consider when planning similar projects. Learning from these experiences helps avoid costly mistakes and implementation delays.

Potential Challenges:

• Regulatory Oversights: Insufficient compliance planning and legal preparation
• Technical Integration Issues: Poor platform performance during peak usage periods
• Cultural Misalignment: Generic approaches that fail to resonate with local players
• User Experience Compromises: Complex interfaces that confuse rather than engage players
• Safety Negligence: Inadequate responsible gaming measures and player protection

Industry Impact and Recognition

Market Reception

ToonieBet has become more than just a gaming platform for many players – it is a space where every bet, every achievement, is built into a system created with attention to detail. This transformation serves as a case study demonstrating how to launch successfully in highly competitive environments.

The platform’s success influenced broader industry conversations about mobile-first development, localization strategies, and integrated gaming experiences. Industry publications and conferences have featured the ToonieBet case as an example of successful market entry and platform transformation.

Industry Recognition:

• Innovation Awards: Recognition for mobile-first development approach and user experience design
• Player Satisfaction: Consistently high ratings in app stores and gaming review platforms
• Industry Coverage: Featured coverage in gaming publications, conferences, and industry reports
• Regulatory Approval: Successful compliance with Ontario Gaming Commission standards and requirements
• Partnership Success: Strategic alliances with major sports organizations and community groups

Competitive Response

The success has influenced competitor strategies across the Ontario gaming market and beyond, with several operators adopting similar approaches to mobile optimization and local market engagement.

Market Changes:

1. Mobile Focus: Increased industry emphasis on mobile-first development and optimization
2. Localization Trend: Greater attention to market-specific customization and cultural integration
3. Gamification Adoption: More platforms integrating engagement features and progression systems
4. Responsible Gaming: Enhanced focus on player protection tools and safety measures
5. Partnership Models: Increased collaboration with sports teams, venues, and community organizations

Conclusion: The Future of Digital Gaming Transformation

ToonieBet demonstrates what happens when a platform grows with its audience, proving that mobile-first isn’t a buzzword, that localization goes deeper than language, and that gamification can be a strategy, not a sideshow. The Soft2Bet case study provides a comprehensive blueprint for digital gaming transformation that prioritizes player experience, regulatory compliance, and sustainable growth.

The success of this transformation lies in its holistic approach, combining technical excellence with deep market understanding, regulatory compliance with innovative features, and player engagement with responsible gaming practices. When all of this is aligned with product quality and user care, growth stops being a goal and becomes the outcome.

For gaming operators considering similar transformations, the ToonieBet case demonstrates that success requires more than technical capability. It demands comprehensive understanding of player needs, market dynamics, and the courage to innovate while maintaining responsible gaming standards. The future of digital gaming lies in creating experiences that are not just entertaining but also trustworthy, localized, and designed for the mobile-first generation of players.

If there’s one thing ToonieBet has shown, it’s this: betting on experience pays off. This principle guides not only individual platform development but also broader industry evolution toward more engaging, responsible, and player-centric gaming experiences.

Key Takeaways for Industry Professionals:

1. Strategic Planning: Comprehensive market analysis and competitive positioning before platform transformation
2. Technology Investment: Robust mobile-first development approach with native application focus
3. Cultural Understanding: Deep localization strategies that create authentic player connections
4. Player Protection: Integrated responsible gaming measures from platform foundation development
5. Continuous Evolution: Ongoing innovation and improvement based on player feedback and market trends

The Soft2Bet and ToonieBet transformation story continues to evolve, setting new standards for what’s possible when gaming platforms truly commit to growing with their audiences while maintaining the highest standards of player protection and user experience. This case study serves as both inspiration and practical guide for operators seeking to transform their platforms and capture new market opportunities in the rapidly evolving digital gaming landscape.

(Hutchinson MN-) Ridgewater College has introduced a new eSports activity on the Hutchinson campus. Launching this fall, the eSports club will give students the opportunity to join competitive gaming teams, participate in tournaments, and develop skills in game strategy, teamwork, and digital media in a newly created gaming lounge. eSports will run as a “club sport”, similar to Ridgewater’s Clay Target teams. The only eligibility requirement is to be enrolled as a part- or full-time student at Ridgewater. Whether students are seasoned gamers or just beginning, eSports will offer something for everyone. The team will be coached by Ridgewater Instructor Sheldon McKinnon, who says he’s eager to begin recruiting players…

…McKinnon says there is space set up for the eSports team on the Hutchinson Campus…

…McKinnon says proficiency at gaming creates skills students can apply in other areas…

…McKinnon says they will be ready to go this coming fall. Last year, Heidi Olson, Ridgewater Dean of Students, proposed the program to expand student life opportunities for students on the Hutchinson campus. The Hutchinson campus does not have a gymnasium like the Willmar campus, and thus doesn’t host sports like volleyball, basketball and wrestling.

“This is an activity that has grown in recent years,” Olson said. This school year, more than 100 Minnesota high schools and 2,000 Minnesota high school students participated in eSports clubs and teams.Follow the development of the Ridgewater eSports club on the Ridgewater Warrior Athletics website at www.ridgewaterathletics.com.

On June 11 and 12, Cactus Gaming will be present at BETEXPO + CONFUT USA, in Miami, where it will participate in the USA Soccer Conference.

The event, focused on betting, innovation and soccer, represents a crucial opportunity for the company to present its technological solutions, strengthen ties with the North American market and expand its network of contacts in one of the largest global hubs of the sports and digital entertainment industry.

Immediately afterwards, on June 18 and 19, Cactus will participate in the PGS (Peru Gaming Show), in Lima, considered one of the most important fairs in the sector in South America. The presence reinforces the company’s presence in the region and increases its visibility in a strategic market that is constantly growing.

“These events are essential to consolidate our international presence and position Brazil as a leader in the iGaming sector. We will showcase the strength of Brazilian technology and seek connections that expand our operations in new territories,” says Cactus CBO, Tiago Silva.

 

The company, which already operates with complete sports betting solutions and management systems, stands out for its ability to adapt to different regulatory and cultural contexts, offering secure, scalable and tailored platforms for each operator.

Participation in the events is also part of Cactus’ global expansion plan, which focuses on strategic partnerships, knowledge exchange and the development of new businesses in emerging and consolidated markets.

Confirmed events in June:

BETEXPO and CONFUT USA – June 11 and 12 | Miami, USA

Event: USA Soccer Conference

Focus: sports betting, innovation, international networking

PGS – Peru Gaming Show – June 18 and 19 | Lima, Peru

Focus: expansion in South America, regional partnerships, iGaming trends

Cactus Gaming is a Brazilian company specialized in the development of technological solutions for the iGaming sector.

With international operations, it offers platforms for sports betting, online casino, operations management, payments and gamification.

The brand stands out for its flexibility, innovation and ability to meet the regulatory demands of different markets with agility and performance.

Source: GMB